Getting Started · From Sign-Up to Connected

VPNCQ Getting Started Five steps to your first connection

From signing up to a verified connection there are only five steps: create an account, choose a plan, copy the subscription link, import it into the client, and confirm the connection works. Each step explains where to click, what you should see and what comes next; client interface differences and troubleshooting are covered on the FAQ page and not here.

  • No email address needed
  • No device limit
  • 30-day money-back guarantee
  • Quantum encryption

Every client looks different

The steps below describe the shared path on every platform: find the subscription or configuration section, paste the link, refresh, then pick a route. Button labels and menu depth differ between clients — as long as those three things line up, the interface itself doesn't change the outcome. Where the wording on screen differs from this page, trust what the dashboard currently shows.

Step 1 · Create an account

Done in the user dashboard, and it only takes a username and password.

Start from the Start Free button in the top-right corner of the page, or switch to sign-up from the login page. The form asks for two core details: a username and a password. This site doesn't need an email address, so there's no confirmation link to click and no flow stalling on a verification email that never arrives — fill in the fields, confirm the password, submit, and you land directly on the account overview page in the dashboard.

Your username shows up in the dashboard and on support tickets, so pick an alphanumeric combination that's easy for you to recognise and not already used on other platforms; set a separate password rather than reusing your main email or social account one. Once you've signed up, save both in a password manager — the same account is used later for the subscription, data checks and support tickets.

On each return visit, open the dashboard from the Login button in the top-right corner and enter your username and password. The session is kept in the current browser, so you'll need to sign in again after changing devices or browsers, or after clearing browsing data; if you forget your password, the login page offers a recovery route — follow the prompts there.

Step 2 · Choose a plan

Three monthly plans and three data packs — the only difference is the data allowance.

Once you've signed up, open the Plans page in the dashboard, or check the public price table from Plans in the top navigation first. There are three monthly plans: ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB. All three cover the same regions and routes; only the monthly data allowance differs. There's no device limit — one account can be signed in on several devices at once, so your phone, computer and tablet don't each need a separate purchase.

  • Monthly · 60GB¥9.9/month
  • Monthly · 250GB¥18/month
  • Monthly · 500GB¥28/month

Data resets each month on your activation date rather than at the start of the calendar month; if you upgrade to a higher tier mid-cycle, the price difference is prorated by the remaining days, so you don't wait for the next cycle to start over. If you're unsure how much you'll use, start on the lowest tier and upgrade when you need to — the upgrade option is on the Plans page in the dashboard, and no new account is required.

If your usage is irregular, look at the data packs: ¥158/300GB, ¥358/1000GB and ¥658/3000GB. They're used until they run out, never expire and don't reset with the month. Data packs and a monthly plan can coexist on the same account, with each balance shown separately in the dashboard — useful for business trips or holidays when usage is concentrated.

Payment is by Alipay, WeChat Pay or USDT, selected at checkout. The 30-day money-back guarantee covers your first payment; the exact process is set out on the FAQ page and in the terms of service. If you're not sure it's the right fit, running the lowest tier for a while is the simplest way to judge.

Step 3 · Get your subscription link

The link only appears in the dashboard after signing in — copy the whole string.

After signing in, open the account overview page; the subscription section shows the link for your current plan and a matching QR code. The link carries a token unique to this account, so use the Copy button to take the whole string — don't truncate it or edit characters in the middle. One missing character breaks the import, and client error messages rarely say the link is the problem.

The example below is for illustration only; the real link only ever appears in the dashboard after you sign in:

https://example.com/sub?token=YOUR_TOKEN

A subscription link is as sensitive as your account credentials: anyone who has it can read the node list and use up this account's data. Don't post it on public forums, in group chats or in screenshots; if a friend wants to try the service, have them create their own account rather than sharing one subscription. The overview page also shows the remaining data for the current cycle and the expiry date — a quick glance while copying the link keeps an exhausted allowance from being mistaken for a broken route.

On mobile you can scan the QR code in the dashboard to import; on desktop, copy and paste the link, which is less error-prone. Once the link is imported, the node list updates along with the dashboard, so day to day there's no need to copy it again; you only need a fresh copy when you change devices or a client's configuration is wiped.

Step 4 · Import into your client

Five platforms, one import routine — only the name of the entry point changes.

Clients are available from the Downloads page in the dashboard, with entries for Windows, macOS, iOS, Android and Linux. Desktop and Android builds can be downloaded after signing in; iOS goes through the App Store, following the guidance shown in the dashboard. Once installed, the import routine is the same on every platform: open the client's subscription or configuration section, create a new subscription, paste the link copied in the previous step, save and update, then select a route from the node list.

Import locations on the four platforms

Windows

On desktop, use a client that supports subscription imports; the installer is on the Downloads page in the dashboard. Open it, go to the Config or Subscription page, choose Import from link, paste the subscription link and save — the client pulls the node list automatically.

Back on the proxy page, select a route, then turn on system proxy or virtual adapter (TUN) mode so browser traffic goes through the client. If the client asks to install a network component, allow it once; after that, the connect switch is on the main screen every time the client starts.

macOS

On macOS, use the same kind of desktop client; the interface is close to the Windows build and the import entry is again Import from link on the Config page. If the system blocks the app on first launch, allow it once under System Settings → Privacy & Security and it won't ask again.

After importing, confirm the selected route from the menu bar icon, then enable the system proxy. Some clients need extra authorisation to create a virtual adapter — enter your system password when prompted.

Android

On Android, get the installer from the Downloads page in the dashboard. Open it, go to the Config page, add a subscription, paste the link and update; on the first connection the system shows a VPN connection request that you must allow, otherwise the client's switch flips straight back.

Some manufacturers cut the connection during background clean-up; adding the client to the battery optimisation whitelist prevents that. After switching between Wi-Fi and mobile data, if the status says connected but pages won't load, disconnect and reconnect once inside the client.

iOS

On iOS, get a client that supports subscription imports from the App Store; the exact entry point follows the guidance on the Downloads page in the dashboard. Create a new subscription in the client, paste the link and update; the first connection prompts you to add a VPN configuration, which needs approval plus your passcode or Face ID once.

iOS allows only one VPN configuration to be connected at a time. If the switch won't turn on, check in system settings whether another VPN profile already occupies it; once you've ruled out a conflict, go back to the client and reconnect.

If you can't find the import entry

Look in the client for the words Subscription, Config or Nodes first, then for a plus sign or an Add button. Most clients put Import from link on the second screen of the new-subscription flow rather than the first, so one step further along the flow usually reveals it.

Step 5 · Connect and verify

Pick a route, flip the switch, then check an international site and a site in mainland China.

Back in the client, choose a route from the node list. Routes are labelled by region and type: routes marked IEPL use a dedicated line and hold up better at peak hours; routes marked relay pass through one forwarding hop and cover more regions; routes marked direct take the shortest path and are the most sensitive to local network quality. For a first connection, pick a nearby Asian route to confirm the flow works, then switch as needed.

Turn on the connection. On desktop the client takes over the system proxy or brings up a virtual adapter; on mobile a VPN badge appears in the status bar. Once connected, the client shows the current route name and status, and the overview page in the dashboard updates as data is used.

You don't need specialist tools to check it's really working: open a browser and visit an international site that's usually unreliable — if it loads, traffic is going through the route; then open a site in mainland China and confirm the speed matches what you normally get. Only when both directions behave is the setup complete.

  • The client shows Connected and the route name matches the one you picked
  • International sites open normally
  • Sites in mainland China load at their usual speed
  • The data counter on the dashboard overview page moves

If it won't connect, work through this order: refresh the subscription manually in the client, switch to a different route in the same region, change the route type, then restart the client. On mobile, also check that VPN permission was granted and that battery-saving policies haven't killed the app. More detailed troubleshooting is grouped by category on the FAQ page and isn't covered here.

If it isn't the right fit

The 30-day money-back guarantee covers your first payment — submit a request through a support ticket in the dashboard. Including your account and order details speeds things up.

What's next

This page covers only the main path for a first setup. Which route type to choose, whether a monthly plan or a data pack works out cheaper, and how to arrange multiple devices and family sharing are covered in the long-form guide on choosing a plan; account, connection, speed and billing questions are on the FAQ page; to check routes and streaming support in a specific region, see the global nodes page.